Return Policy

At Eovea Fabric, we want you to be completely satisfied with your purchases. If our products do not meet your expectations, you may return them in accordance with the following conditions:

Return Conditions

  • Products must be returned within 30 days of delivery.
  • Returned items must be in the same condition that you received it, unworn and unused, in resalable condition, with tags, and in their original packaging.
  • You’ll also need a receipt or proof of purchase.

Return Process

  1. Initiating a Return: To initiate a return, please send an email to fixelonlinellc@gmail.com. Include your order number and the items you wish to return.
  2. Return Approval: Once we receive your return request, we will evaluate it for compliance with our return conditions and send you an email confirming or denying the return.  Items sent back to us without first requesting a return will not be accepted.
  3. Shipping the Product: After receiving return approval, send the products to the address provided. Customer provides return shipping. Return shipping is free. 
  4. Processing the Return: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
    If more than 15 business days have passed since we’ve approved your return, please contact us at fixelonlinellc@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Return Address

Please send your returns to the following address:

Eovea Fabric Returns Center

11040 Santa Monica Blvd., Suite 213, Los Angeles C.A. 90025

Contact Us

If you have any questions about the return process, please contact us via fixelonlinellc@gmail.com or our contact page.